We charge £20 for your first visit; the fee covers your exclusive time in the boutique, including the one-on-one dedicated time of our expert team. Of course, we understand that diary conflicts can happen, therefore your appointment fee will be refundable only on cancellations made with a minimum of 48 hours’ notice.

Yes, we operate by appointment only to ensure that each bride receives undivided attention from her personal Stylist in their own private fitting suite. We highly recommend booking in advance to secure your preferred date and time, this approach helps us provide the best possible experience and ensures that no bride is left disappointed.

At Along Came Eve, we offer the luxury of private fitting suites, accommodating up to "four" guests comfortably for a Classic Appointment.

We also offer a luxury Signature Experience, where you are able to invite up to "six" guests to join you in saying yes to your dress!

Our beautiful boutique is situated in a listed building that was once a grand house on the rows of Chester, so we are restricted by the space of the rooms. We want you to have the most comfortable, enjoyable & luxurious experience, and things can get a little squishy with you as the beautiful bride, in our fabulous dresses with your cheer squad!

We understand the importance of involving your loved ones in the decision-making process. Therefore, we provide guest Wi-Fi to enable you to video call any special individuals who couldn't be physically present during your appointment, ensuring they can still be a part of this special moment.

Your personalised bridal experience will last for 90 minutes at Along Came Eve! If you are coming back to retry your favourite gowns, your appointment will be 60 minutes.

Upon arriving at our boutique, you'll be warmly greeted by one of our incredible Stylists, who will be dedicated to making your experience truly special. Your Stylist will take the time to understand your vision and desires for the perfect dress, ensuring a personalised and enjoyable journey throughout.

Guiding you through the entire process, your Stylist will showcase our stunning collection of gowns, we understand that finding the perfect dress takes a helping hand, and our Stylists are there to provide the support and expertise you need as we pick the perfect 4-5 gowns to start your journey with.

In your private fitting suite, your Stylist will help you to change into the beautiful gowns, using a multitude of tools to help you envision the perfect fit of each dress. We provide a comfortable and supportive environment, allowing you to focus on the intricate details and feel of each gown.

If you haven't snatched the perfect gown from our showroom on your first go, fear not! Your Stylist will take the reins and handpick the perfect gown, just for you, using their intimate knowledge of our full collections, making the journey to saying YES to your dress as easy, exciting and enjoyable as possible!

We have a range of refreshments available for you including hot and cold drinks as well as decaf and dairy free options. Your dedicated Stylist will take care of your needs when showing you to your private fitting suite.

When you've found the one and said "yes" to the dress, your expert Stylist will take the measurements of your body and guide you in selecting the most suitable size. Next up, it's time to seal the deal and get your gorgeous gown on order! We'll guide you through the ins and outs of the terms and conditions—no hidden surprises here, just upfront clarity all the way. Capture the magic of your "yes" moment with a celebratory photo, a cherished keepsake to commemorate this special milestone. As a token of our appreciation, you'll receive a curated goodie bag (contents subject to change), a little something extra to make your bridal journey even more delightful.

We kindly ask for the full price of our products to be paid at the time of ordering; we also offer a payment plan with a 50% non-refundable deposit and the remaining balance must be settled within 16 weeks of the initial payment and before the collection or delivery of the products.

We take payment by all major debit and credit cards, including American Express. You can also pay by cash or bank transfer.

The balance of your gown can be paid in store or remotely, by all the methods above or by secure payment link.

Our luxury bridal collection ranges from £1200 to £4500, with the majority sitting between £1800 - £3000. We strive to provide a diverse range of options to accommodate various budgets, ensuring every bride can find her ideal dress at Along Came Eve.

Our little white dress/second look collection ranges from around £450-£1400.

All the prices of our gowns are available to view on each dress listing.

If you are looking to spend less than £1500, check out our sister store – The One Bridal Outlet!

We have samples in store that range from a UK6 – UK28, we only tend to have one sample of each gown, so our Stylists will help guide you towards the perfect gowns to try on. All our sample sizes are available to view on each dress listing.

How far in advance should I order my wedding dress?

We recommend ordering your wedding dress at least 10 months before your wedding date, with the sweet spot between 12-18 months ahead, to allow sufficient time for your gown to be made and shipped to us, and for you to have fittings, alterations, and any customisations. This ensures that your dress is perfect and ready for your special day.

Our designers take anywhere from 4-10 months to make and deliver your dress to us, we will always work with you to find the right designer that works for your time frame.

Less time than this? Don’t panic! Many of our designers have options for you, including rush orders and inventory stock. We also are pleased to announce the impending arrival of our sister store – The One Bridal Outlet, coming soon to Chester!

Yes, we offer a range of customisation options to ensure your gown fits your vision perfectly. Many of our designers offer custom options to have a one-of-a-kind gown made in production, our Stylists are incredible at bringing your vision to life, with customisations such as an additional sleeve, a modified neckline and custom garment fitting. What’s more, we love doing this; we are the number one Martina Liana custom specialist in the UK!

Post purchase, our skilled ateliers can provide expert alterations to tailor your dress to your specific contours and preferences. We have created our very own “Atelier Guide” which is emailed to you 2 months after you buy your dress which tells you more about our fabulous alterations and atelier services.

Yes, we have an experienced Atelier team working from our very own studio offering bespoke alterations to our gowns. Our alterations packages start from £450 for 2023/2024, with limited alterations slots available.

We can also provide details of several North West and North Wales seamstresses if this would suit your plans or budget better.

We do not alter gowns bought elsewhere, our in house Atelier services are exclusive to our Along Came Eve brides.

If you are using our in-house atelier services, we will see you for your first fitting 5-9 weeks ahead of the date that you need your dress, whether that’s picking up to take to your parent’s house to get ready the night before, or if you are flying out to a destination ahead of time!

Wedding gowns are made to be altered and taken apart. However, every gown is different, your Stylist will help you decide the best size to order when you choose the dress. Please bear in mind that taking in a dress more than 4 inches, or easing a dress out more than an inch is considered a non-standard alteration and will incur an additional charge.

Yes! You can email or call us to make an appointment to view our accessories collection with a Stylist. As all our private fitting suites are fully stocked with a treasure trove of accessorising delights, we need to make sure you have your very own Stylist available to collect an array for you from throughout the store. We recommend booking an appointment in advance to avoid disappointment if we are unable to accommodate a walk-in appointment.

We also hold quarterly open evening where you can browse and try on any accessories and purchase on the night!

At Along Came Eve, our sole focus is you, the bride! Most of our brides now find their wedding party’s gowns online and in places that have multiple shopping options, such as the nearby Cheshire Oaks or The Trafford Centre.

We work closely with a chosen selection of bridal designers, who we trust to provide the most magical dresses to our brides. Each designer requires us to make a commitment to buying their gowns and we simply cannot stock them all! What we can promise though, is an Aladdin’s cave of bridal gowns, where over 200 gowns grace our showroom floor, and an expert Stylist to really help you find the dress of your dreams.

Emailing us with the details of the dress that you like is the first step! Sometimes, we may have a dress in store that doesn’t appear on our website. We also carry lots of similar designs, where we may not have picked up a dress from a season because we already had a similar gown, we can advise you on this.

Many of our designers have a loan sample service available to try gowns on, we can make enquiries on your behalf if this is something you would like to look into. There is a £30 charge per dress, for up to three dresses, subject to availability.

Sometimes designers won’t hold a sample of a gown, if the collection is too new or too old, again, we can advise you on this!

Our Boutique is on the 'row level' of Watergate Street in Chester City Centre.
(Just take the stairs nearest to Palm & turn left, we are next door to Liquor & Co)

The nearest car parks to the Boutique are Linenhall Street, Delamere Street, The New Market and Chester Racecourse. Chester also has a great Park and Ride service with 4 car parks located on each arterial route into the city with buses running every 10-15 minutes until around 7pm. We recommend allowing extra time to get in and out of the city centre due to volume of traffic and limited parking.